Privacy Policy

Privacy Policy

– We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy (“Policy”). This Policy explains the types of information we may collect from you or that you may provide (“Personal Information”) on the Maward.com website (“Website”), the mobile application “Maward,” and any related products and services (collectively referred to as the “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information, and how you can access and update it.

– This Policy is a legally binding agreement between you (“User” or “You” or “Your”) and the operator of this website and mobile application developer (“Operator” or “We” or “Us” or “Our”). If you are entering into this agreement on behalf of a company or another legal entity, you represent that you have the authority to bind such entity to this agreement, and in that case, the terms “User” or “You” or “Your” shall refer to such entity. If you do not have such authority or do not agree to the terms of this agreement, you must not accept this agreement and shall not access or use the Services. By accessing and using the Services, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Policy. This Policy does not apply to practices of companies that we do not own or control, or to individuals whom we do not employ or manage.

Collection of Personal Information

– You may access and use the Services without disclosing your identity or revealing any information that can identify you as a specific identifiable individual. However, if you wish to use certain features offered in the Services, you may be asked to provide specific Personal Information (such as your name and email address).

– We receive and store any information you intentionally provide to us when you create an account, post content, or fill out any forms on the Services. These may include, when necessary, the following:

Account details (such as username, unique user ID, password, etc.)

Contact information (such as email address, phone number, etc.)

Basic personal information (such as name, country of residence, etc.)

Any other materials you submit to us voluntarily (such as articles, images, comments, etc.)

You can choose not to provide us with your Personal Information, but then you may not be able to access certain features available in the Services. We welcome users unsure about what information is necessary to contact us.

Children’s Privacy:

– We do not knowingly collect any Personal Information from children under 18 years of age. If you are under 18 years old, please do not submit any Personal Information through the Services. If you have reason to believe that a child under the age of 18 has provided us with Personal Information through the Services, please contact us to request the deletion of that child’s Personal Information from our Services.

– We encourage parents and legal guardians to monitor their children’s internet usage and assist in enforcing this Policy by directing their children not to provide Personal Information through the Services without their permission. We also ask all parents and legal guardians overseeing the care of children to take necessary precautions to ensure their children never disclose Personal Information when accessing the internet without their permission.

Use and Processing of Collected Information:

We act as both a data controller and data processor when dealing with Personal Information, unless we have entered into a data processing agreement with you, in which case you will be the data controller and we will be the data processor.

– Our role may also vary depending on the specific situation involving personal information. We act as a data controller when we request necessary Personal Information from you to ensure your access to and use of the Services. In such cases, we become a data controller as we determine the purposes and means of processing Personal Information.

– We function as a data processor in situations where Personal Information is submitted through the Services. We neither own, control, nor make decisions regarding the provided Personal Information, and such Personal Information is processed only according to your instructions. In such cases, the user providing the Personal Information acts as a data controller.

– To provide the Services to you or to fulfill a legal obligation, we may need to collect and use some Personal Information. If you fail to provide the requested information, we may not be able to provide you with the requested products or services. Any information we collect from you may be used for the following purposes:

Creation and management of user accounts•

Sending product and service updates•

Responding to inquiries and providing support•

Requesting user feedback•

Responding to legal requests and preventing harm•

Operating and running the Services•

– The processing of your Personal Information depends on your interaction with the Services, your location in the world, and whether any of the following grounds apply: (1) You have given consent for one or more specific purposes; (2) Providing information is necessary to perform an agreement with you and/or for any pre-contractual obligations thereof; (3) Processing is necessary to comply with a legal obligation to which we are subject; (4) It concerns a task carried out in the public interest or in the exercise of official authority vested in us; (5) Processing is necessary for the purposes of our legitimate interests or those of a third party.

– Note that under certain legislations, we may be allowed to process information until you object to such processing by opting out, without relying on consent or any other legal bases. In any case, we will be happy to clarify the specific legal basis that applies to the processing, especially whether providing Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Managing Information:

You can delete some of your Personal Information that we hold. The Personal Information you can delete may change with the changes in the Services. However, upon deleting Personal Information, we may retain an unmodified copy in our records for the period necessary to comply with our obligations towards our subsidiaries and partners, and for the purposes explained below. If you wish to delete your Personal Information or permanently delete your account, you can do so by contacting us.

Information Disclosure:

Depending on the required Services or as necessary to complete any transaction or provide any requested service, we may share your information with our subsidiaries, contracted companies, and service providers (referred to collectively as “Service Providers”) who assist us in operating the Services available to you and adhere to privacy policies aligned with ours regarding Personal Information. We will not share any Personal Information with third parties or unaffiliated parties.

– Service Providers are not permitted to use or disclose your information except when necessary to perform services on our behalf or comply with legal requirements. Service Providers receive only the information they need to perform their designated functions, and they are not allowed to use or disclose any of the information provided for their own marketing purposes or other purposes.

Information Retention:

– We will retain your Personal Information and use it for the period necessary to comply with our legal obligations, as long as your user account remains active, to enforce our agreements, resolve disputes, unless the law requires a longer or permissible retention period.

– We may use aggregated data derived from or combined with your Personal Information after it has been updated or deleted, but not in a manner that identifies your personal identity. Once the retention period ends, the Personal Information will be deleted. Therefore, the rights to access, erasure, rectification, and data portability cannot be enforced after the retention period ends.


– Our services use “cookies” to help customize your online experience. A cookie is a text file placed on your hard drive by a web page server. Cookies cannot run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. Choosing to decline cookies may limit your ability to experience the full features of the services. You can learn more about cookies and how they work here.

– We may use cookies to collect, store, and track information for security, customization, service operation, and statistical purposes. For more information about the cookies we collect and their purposes, please refer to our Cookie Policy. Please note that you have the ability to accept or decline cookies. Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies if you prefer.

List of Cookies We Collect:

Cookie Description

Cookie Name

Used store keys that are randomly generated to prevent forged requests

Form Key

Session ID available on the system


Allows visitors to view and modify their orders

Visitor View

Links information about your shopping cart and viewing history if requested

Persistent Shopping Cart

Information about products you’ve emailed to friends


Store view or language chosen


Indicates whether a user is allowed to use cookies

User Allowed Cookies

Facilitates temporary storage of content on the browser to make page loading faster

Cache Memory

Facilitates temporary storage of content on the browser to make page loading faster

Cache Memory Timeout

Facilitates temporary storage of content on the browser to make page loading faster

Cache Section Invalidate

Facilitates temporary storage of content on the browser to make page loading faster

Cache Memory Timeout Limit

Facilitates temporary storage of content on the browser to make page loading faster

Cache Section Data Identifiers

Facilitates temporary storage of content on the browser to make page loading faster

Private Content Version

Facilitates system caching of content for faster page loading


Facilitates content translation into other languages

Translation File Version

Facilitates content translation into other languages

Translation Storage

Data Analysis:

– Our services may use third-party analytics tools that employ cookies, web beacons, or similar information-gathering technologies to collect standard internet activity and usage information. The gathered information is used to compile statistical reports about user activity, such as the number of times users visit our services, the pages they visit, duration of visits, and more. We use the information obtained from these analytics tools to monitor performance and enhance our services.

Do Not Track Signals:

– Some browsers have a “Do Not Track” feature that indicates to websites you visit that you do not want your online activity to be tracked. Tracking is not the same as using or collecting information regarding a website. For these purposes, tracking refers to the collection of personally identifiable information from consumers who use or visit a website or online service as they navigate different websites over time. Our services do not track visitors over time and across third-party websites. However, some third-party websites may track your browsing activities when they serve you content, allowing them to customize what they offer to you.

Social Media Features:

Facebook and Twitter – Our services may include social media features such as Facebook and Twitter, and share buttons, etc., collectively referred to as “Social Media”. These social media may collect your IP address and the page you are visiting on our services, and may set a cookie to enable the social media features to function properly. Social media features are either hosted by their respective providers or directly on our services. Your interactions with these social media features are governed by the privacy policy of the respective providers.

Email Marketing:

– We offer email newsletters that you can subscribe to at any time. We are committed to keeping your email address confidential and will not disclose it to any third party except as allowed in our Information Use and Processing section or for the purpose of utilizing an external provider to send these email messages. We will retain information sent via email in accordance with applicable laws and regulations.

As per the CAN-SPAM Act, all emails sent by us will clearly identify who the email is from and provide clear information on how to contact the sender. You can opt-out of receiving our newsletters or marketing emails by following the unsubscribe instructions provided in these email messages or by contacting us. However, you will continue to receive essential transactional emails.

Push Notifications:

– We offer push notifications that you can subscribe to at any time. To ensure the delivery of notifications to the correct devices, we rely on a device token from your device’s operating system. While it is possible to access a list of device tokens, they will not reveal your identity, your unique device identifier, or your contact information to us. We will retain information sent via email in accordance with applicable laws and regulations. If you wish, you can opt-out of receiving immediate notifications at any time by adjusting your device settings accordingly.


Last updated: January 21, 2023

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